Careers

//Careers
Careers 2017-11-03T13:23:26-04:00

Why Work With the Fireplace Place?

Opportunities for Growth

The Fireplace Place, an Atlanta area business, offers growth opportunities for career-minded individuals in a rich environment that allows our employees to learn, to grow, and to prosper in our retail fireplace business. Our team members share a vision and a commitment to providing fantastic service and taking great care of our customers.

What our employees say about working with us:

Keith 2It has been truly a pleasure working in this family atmosphere. I have been part of this team since the birth of the service department. Every year gets better and better as we continue to grow the company. They work hard to find out exactly what we are best at and they put you in that roll. We are constantly training and learning new things. This really make me look forward to going to work every day!
Keith Preston, Service Staff

We Are Actively Hiring for the Following Positions:

Opportunity Snapshot

This is a prime opportunity for an outgoing individual with sales experience to take ownership of a sales position at an established and rapidly growing business with locations in Roswell & Stockbridge. The Fireplace Place has a proven track record of success, and the right individual will have the chance to take advantage of our finely tuned business model in the most fertile market in Atlanta. You will have the opportunity to sell to residential and commercial customers; work with a small, tight-knit team while representing the finest product lines in the industry; and enjoy the benefits of a showroom environment. We offer a strong family-like culture that is long on teamwork and short on politics, and people enjoy working here.

The Fireplace Place offers a complete array of hearth and patio solutions, from providing do-it-yourself assistance to delivering turnkey solutions. With over 32,000 different fireplace options, and an annual growth of over 50% consistently for the past four years, The Fireplace Place is the most complete and trusted fireplace, grill, and stove shop in Georgia.

Design Consultant

As a Design Consultant (Sales Consultant), you will be the one who visits the customers in their home, estimates & closes the deal. You will be responsible for educating the clients on the possibilities, researching & qualifying the application, and prescribing the perfect solution for their needs. Your focus will be on selling custom installations of Fireplaces, Stoves, Fascia, Flooring, etc.

The overarching goal for this role will be to “Close the Deal” on any large job that must be measured or specified. Specifically, you will pick up on the sales process where the Showroom Consultant left off. You will continue to motivate them, present solutions, & make the close. You’ll take a customer-centric approach to our prospects and customers, and create a “wow experience” so unique that they can’t help but talk about our company…..think Ritz Carlton.

Contribute to the team by achieving individual goals. On a daily basis, you’ll work with customers, leadership, and the Showroom Consultants to ensure that all customers are being serviced properly and up to our company’s standards. This role will involve being present in a showroom & ready to go perform site consultations at a moment’s notice. While you are not in store consulting, performing site evaluations, and doing what’s necessary to close deals in their pipeline, then you are proactively prospecting for new business opportunities & joint ventures.

Duties include, but not limited to:

  • Amazing Customer Support

o Being a champion of our companies “Language” & internal processes

o Prompt & persistent follow ups

o Handling customer complaints

o Being an expert on our product lines & offerings

o Instigating & researching all options to provide the “Perfect Solution”

o Obtaining client testimonials & referrals

  • Prospecting, Consulting, Selling products & services

o In-home and In-Showroom Consultations & Product Demonstrations

o Estimating projects & managing acceptable profit margins

o Retrofit, New Fireplace and Fascia Sales

o Grills & grilling areas that require previews

o Outdoor Fireplaces & Firepits

o Large Flooring jobs that require a preview

o Prospecting new business opportunities & Joint Ventures

o Tradeshows & association events

The Requirements

To be a good fit for the Sales Design Consultant role, you should have: sales experience, an outgoing personality, a strong desire to succeed, and a demonstrated ability to: Build relationships and provide outstanding customer service. Deliver a sales plan; follow-up on in-house leads; prospect for new business. Convert prospects and close deals while meeting and exceeding sales goals. Strong knowledge of sales principles, methods, practices, and techniques. Construction industry experience is a plus. Interior design experience is a plus. Skill and experience using software, such as MS Office Suite applications (e.g. Word, PowerPoint, Excel, Outlook) and/or CRM software. A valid driver’s license. Just as important as your experience and skills will be the following characteristics and competencies:

  • High energy, creativity and an engaging level of enthusiasm.
  • Exceptional oral and written communication skills
  • Self-motivation, a competitive spirit and the resilience to overcome obstacles.
  • The ability to achieve goals independently as well as to contribute effectively to teams.
  • A high level of integrity and a strong work ethic.

Opportunity Snapshot

This is a prime opportunity for an outgoing individual with sales experience to take ownership of a sales position at an established and rapidly growing business with locations in Roswell & Stockbridge. The Fireplace Place has a proven track record of success, and the right individual will have the chance to take advantage of our finely tuned business model in the most fertile market in Atlanta. You will have the opportunity to sell to residential and commercial customers; work with a small, tight-knit team while representing the finest product lines in the industry; and enjoy the benefits of a showroom environment. We offer a strong family-like culture that is long on teamwork and short on politics, and people enjoy working here.

The Fireplace Place offers a complete array of hearth and patio solutions, from providing do-it-yourself assistance to delivering turnkey solutions. With over 32,000 different fireplace options, and an annual growth of over 50% consistently for the past four years, The Fireplace Place is the most complete and trusted fireplace, grill, and stove shop in Georgia.

Design Consultant

As a Design Consultant (Sales Consultant), you will be the one who visits the customers in their home, estimates & closes the deal. You will be responsible for educating the clients on the possibilities, researching & qualifying the application, and prescribing the perfect solution for their needs. Your focus will be on selling custom installations of Fireplaces, Stoves, Fascia, Flooring, etc.

The overarching goal for this role will be to “Close the Deal” on any large job that must be measured or specified. Specifically, you will pick up on the sales process where the Showroom Consultant left off. You will continue to motivate them, present solutions, & make the close. You’ll take a customer-centric approach to our prospects and customers, and create a “wow experience” so unique that they can’t help but talk about our company…..think Ritz Carlton.

Contribute to the team by achieving individual goals. On a daily basis, you’ll work with customers, leadership, and the Showroom Consultants to ensure that all customers are being serviced properly and up to our company’s standards. This role will involve being present in a showroom & ready to go perform site consultations at a moment’s notice. While you are not in store consulting, performing site evaluations, and doing what’s necessary to close deals in their pipeline, then you are proactively prospecting for new business opportunities & joint ventures.

Duties include, but not limited to:

  • Amazing Customer Support

o Being a champion of our companies “Language” & internal processes

o Prompt & persistent follow ups

o Handling customer complaints

o Being an expert on our product lines & offerings

o Instigating & researching all options to provide the “Perfect Solution”

o Obtaining client testimonials & referrals

  • Prospecting, Consulting, Selling products & services

o In-home and In-Showroom Consultations & Product Demonstrations

o Estimating projects & managing acceptable profit margins

o Retrofit, New Fireplace and Fascia Sales

o Grills & grilling areas that require previews

o Outdoor Fireplaces & Firepits

o Large Flooring jobs that require a preview

o Prospecting new business opportunities & Joint Ventures

o Tradeshows & association events

The Requirements

To be a good fit for the Sales Design Consultant role, you should have: sales experience, an outgoing personality, a strong desire to succeed, and a demonstrated ability to: Build relationships and provide outstanding customer service. Deliver a sales plan; follow-up on in-house leads; prospect for new business. Convert prospects and close deals while meeting and exceeding sales goals. Strong knowledge of sales principles, methods, practices, and techniques. Construction industry experience is a plus. Interior design experience is a plus. Skill and experience using software, such as MS Office Suite applications (e.g. Word, PowerPoint, Excel, Outlook) and/or CRM software. A valid driver’s license. Just as important as your experience and skills will be the following characteristics and competencies:

  • High energy, creativity and an engaging level of enthusiasm.
  • Exceptional oral and written communication skills
  • Self-motivation, a competitive spirit and the resilience to overcome obstacles.
  • The ability to achieve goals independently as well as to contribute effectively to teams.
  • A high level of integrity and a strong work ethic.

Are you interested in an Excellent, Year-Round earning opportunity? Well keep reading this!

Over the last decade, The Fireplace Place, has grown to become Atlanta’s premier Hearth & Patio company. Due to this tremendous growth, we have opened a second location in Roswell, GA. We are now looking to immediately hire a dryer vent technician to work in our Multifamily Service Division. This position offers you the opportunity to play a key role in a successful company.

What’s in It for You?

Great Pay and Room for Advancement – We have a clear road map for your career advancement!
Year-Round Work – Full Time position, no need to worry about seasonal layoffs!
Great environment – People both enjoy and take pride in working for The Fireplace Place. We promote a family-like culture in which everyone is important and respected.

Benefits:
• Training Bonus*
• Paid Time Off
• Paid Holidays

Keys to Success –

The ideal fit for this opportunity will be someone who is looking to find a career home and play an important role for years to come. We’ll support you as you grow into this role and take on more responsibilities. To excel in this role, you will be sharp and resourceful, and enjoy pulling all the pieces together to make things happen and not just let things happen.

In addition, in order to be an outstanding Service Technician, you will:
• Remain open to taking on whatever task comes your way
• Achieve goals with minimal supervision, but also contribute effectively as a team player
• Bring a meticulous attention to detail, but also grasp the bigger picture and how the details fit into place
• Anticipate the needs of our customers and take initiative in providing a “One-of-a-Kind” service to them

Required Skills –
• A basic understanding on Dryer Vents (how to clean and repair them)
• Maintain a clean and orderly service truck
• Be able to complete legible and accurate paperwork and reports
• Maintain a clean work space inside the customer’s homes
• Ability to climb ladders and work comfortably & safely on rooftops
• Ability to lift 50 pounds
• Maintain a professional appearance

Soft Skills –
• Must have integrity and a solid work ethic
• Must have and maintain a clean driving record
• Must be able to pass a criminal background check and drug test
• Basic knowledge of hand tools, power tools and pneumatic equipment
• A mechanical mindset
• Must not have a fear of heights

  • Date Format: MM slash DD slash YYYY
  • Date Format: MM slash DD slash YYYY
  • Click here to take your free Personality Test
  • Accepted file types: pdf, doc.
  • Accepted file types: pdf, doc.
    When you are done with the test please download it and upload it here.
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Opportunity Snapshot

This is a prime opportunity for an outgoing individual with sales experience to take ownership of an inside sales position at an established and rapidly growing business with locations in Roswell & Stockbridge. The Fireplace Place has a proven track record of success, and the right individual will have the chance to take advantage of our finely tuned business model in the most fertile market in Atlanta. You will have the opportunity to sell to residential and commercial customers; work with a small, tight-knit team while representing the finest product lines in the industry; and enjoy the benefits of a showroom environment. We offer a strong family-like culture that is long on teamwork and short on politics, and people enjoy working here.

You will have the opportunity to assist, qualify, and help our retail & commercial clients find the perfect solution for their Hearth & Patio Needs.  Specifically, you will qualify them by walking them through our Design Audit process until you decide what the perfect solution for them may be. If you find that they are qualified and motivated enough to purchase a custom solution, you will make your hand off to the Expert Design Consultant. If you find that the solution for the customer is something that they can “cash-n-carry” or be sold without an onsite consultation, you would finish the sales process & close the deal. You will be given a commercial account base that you will manage and sell reoccurring service contracts to.  You’ll take a customer-centric approach to our prospects and customers, and create a “wow experience” so unique that they can’t help but talk about our company…..think Ritz Carlton.  

This position is designed to give the inside sales consultant year-round earning potential.  The peak season for our fireplace products happens during the fall and winter seasons.  During this time you will invest the majority of your time dealing with retail clients.  In the spring and summer, the majority of your time will be spent managing & renewing your commercial account base as well as helping clients with – condominiums, new construction, and multifamily projects.

In addition, an Inside Salesperson should have:

  • Inside sales experience
  • Basic residential and/or commercial construction knowledge
  • Logistical mindset
  • The ability to type/keyboard at least 50 WPM, and solid 10-key skills
  • Computer fluency, a high level of comfort with technology, and the ability to learn new software tools quickly
  • Expert level proficiency at Microsoft Word, Excel, Outlook and QuickBooks
  • Excellent communication skills either through phone or email.
  • Qualifying inbound leads, scheduling previews & follow ups.
  • Maintaining our showrooms to an impeccable standard.
  • Active selling & prospecting

Your skills and experience will be essential, of course, but your “soft skills” will be just as important. You might be the person we’re looking for if you:

  • Are a master juggler/ multi-tasker who can track multiple priorities and target dates with ease, and love the challenge of making all the pieces fit well together
  • Love to create order out of chaos — shortcuts, efficiencies, systems, and more — but can also live with “good enough” if there isn’t enough return on the energy to do the last 10% to make it perfect
  • Take pride in executing at a high level, and are at your best when your supervisor assigns you a task and then gets out of your way
  • Take strong satisfaction in completing projects, checking them off your list , making progress and delivering results
  • Enjoy digging into the nitty gritty and handling details
  • Combine flexibility and resourcefulness to figure out how to get things done — your motto is “Make things happen, Not let things happen”
  • Have reliability and trustworthiness as part of your basic values
  • Put a smile on each and every customer face, no matter what the situation is

To be a good fit for this position, you should have: sales experience, an outgoing personality, a strong desire to succeed, and a demonstrated ability to: Build relationships and provide outstanding customer service. Deliver a sales plan; follow-up on in-house leads; prospect for new business. Convert prospects and close deals while meeting and exceeding sales goals. Strong knowledge of sales principles, methods, practices, and techniques. Construction industry experience is a plus. Interior design experience is a plus. Skill and experience using software, such as MS Office Suite applications (e.g. Word, PowerPoint, Excel, Outlook) and/or CRM software. A valid driver’s license.

  • Date Format: MM slash DD slash YYYY
  • Date Format: MM slash DD slash YYYY
  • Click here to take your free Personality Test
  • Accepted file types: pdf, doc.
  • Accepted file types: pdf, doc.
    When you are done with the test please download it and upload it here.
  • This field is for validation purposes and should be left unchanged.

Service Superintendent/General Foreman needed! Are you interested in an excellent, year-round earning opportunity? Well, keep reading this!

Over the last decade, The Fireplace Place has grown to become Atlanta’s premier Hearth & Patio company. Due to this tremendous growth, we have opened a second location in Roswell, GA. We are now looking to immediately hire a Service Superintendent/General Foreman to head up our Multifamily Service Division. This position offers you the opportunity to play a key role in a successful company.

What’s in It for You?

– Great Pay and Room for Advancement – We have a clear road map for your career advancement! – Year-Round Work – Full Time position, no need to worry about seasonal layoffs!  – Build & Manage Your Own Service Crews — you will be in a position to build and manage up to 4 crews.  – Great environment – People both enjoy and take pride in working for The Fireplace Place. We promote a family like culture in which everyone is important and respected.

Benefits: 

  • Bonuses*
  • Paid Time Off
  • Paid Holidays

The Role of the Service Superintendent/General Foreman position is to plan & execute the fulfillment of our multifamily services. You will also play a key role in developing service technicians & managing multiple jobs at a time. Checking on job progress and improvising our fulfillment methods to streamline our services. With proper training, you will perform previews & estimate multifamily projects. You will mentor, develop and hold other technicians accountable to improve their performance & knowledge about our services. Over time you will manage multiple projects at a time in the most efficient manner possible. You will assist the Account Managers in assigning jobs to technicians according to their experience levels and difficulty of the job. With the aid of the Warehouse Manager, you will maintain a fleet of service vehicles and inventoried materials specific to the multifamily division.

Keys to Success

The ideal fit for this opportunity will be someone who is looking to find a career home and play an important role for years to come. We’ll support you as you grow into this role and take on more responsibilities. To excel in this role, you will be sharp and resourceful, and enjoy pulling all the pieces together to make things happen and not just let things happen. You should be able to hit the ground running; rather than us training you, you should show us a thing or two!

In addition, to be an outstanding Service Superintendent/General Foreman, you will:

  • Remain open to taking on whatever task comes your way
  • Achieve goals with minimal supervision, but also contribute effectively as a team player
  • Bring a meticulous attention to detail, but also grasp the bigger picture and how the details fit into place
  • Manage multiple priorities effectively
  • Anticipate the needs of our customers and take initiative in providing a “One-of-a-Kind” service to them
  • Bring a positive attitude and help support and maintain an upbeat environment
  • Exercise discretion with confidential information

The Requirements

You will be spending 100% of your time fulfilling and ensuring that each and every project is completed at the highest standards. We have found that having extensive experience in the construction trades, coordinating small construction projects and possessing excellent communication skills, all pave a solid road to success in this position. In addition, a Service Superintendent/General Foreman should have:

  • Basic residential and/or multifamily construction knowledge
  • Logistical mindset
  • Two to Four years of working experience in a position where you were responsible for team members and were solely responsible for completing construction or service related projects
  • Strong communication skills – being able to communicate on all levels (written, verbal & electronic). Not only should you possess this skill you need to be able to help others increase their levels of communication.

Your skills and experience will be essential, of course, but your “soft skills” will be just as important. You might be the person we’re looking for if you:

  • Take pride in executing at a high level, and are at your best when your supervisor assigns you a task and then gets out of your way
  • Take strong satisfaction in completing projects, checking them off your list, making progress and delivering results
  • Enjoy digging into the nitty gritty and handling details
  • Combine flexibility and resourcefulness to figure out how to get things done — your motto is “Make things happen, not let things happen”
  • Reliability and trust worthiness is part of your core essential values

Role Specifics

In general, as a Service Superintendent/General Foreman for our Multifamily services, you will:

  • Take and make multiple phone calls/emails per day, contacting the Account Managers to provide information of their project and its current state.
  • Update the status and findings of each job work order using our proprietary software and reporting methods.
  • Work as a team member along with the Warehouse Manager, Account Managers and the Service/Installation Technicians.
  • Provide the sales team with specific field taken information so that the sales team can accurately sell additional products & services.
  • Complete detailed documents on per project basis.
  • Oversee jobs and assigned vehicles on a daily basis.
  • Maintain service records for the fleet of vehicles.
  • Manage and maintain company owned tools and equipment.
  • Preform weekly and month status and update meetings with technicians.

Pay – $40-$55k a year, depending on experience

  • Date Format: MM slash DD slash YYYY
  • Date Format: MM slash DD slash YYYY
  • Click here to take your free Personality Test
  • Accepted file types: pdf, doc.
  • Accepted file types: pdf, doc.
    When you are done with the test please download it and upload it here.
  • This field is for validation purposes and should be left unchanged.

  • Date Format: MM slash DD slash YYYY
  • Date Format: MM slash DD slash YYYY
  • Click here to take your free Personality Test
  • Accepted file types: pdf, doc.
  • Accepted file types: pdf, doc.
    When you are done with the test please download it and upload it here.
  • This field is for validation purposes and should be left unchanged.

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